What we offer

We help companies by focusing on all the people who make them matter…

From the individuals who use their products to the teams who produce them in the first place. Our approach across all our services is collaborative, iterative and adaptive.

 
 

Delivering a product to suit your particular audience needs can make all the difference to your bottom line.

We’ll work with you to understand your audience, what makes them tick and what ticks them off, and carry out a balance of qualitative and quantitative research.

This builds a more comprehensive understanding of what’s working, not working, and why, and helps to create more powerful solutions.

 

Working alongside your team, we offer:

- Stakeholder workshops
- Project definition
- Personas
- User interviews
- Online surveys
- Analytics and website data analysis
- User journeys
- Expert and peer reviews
- Content audit and mapping
- Card sorting and information architecture
- User testing

 

Most organisations recognise the need to innovate, but many struggle to make it happen.

If this sounds familiar, we can help by first clarifying what innovation means for you.

We can then establish an innovation program for the short and long term that fits your business structure, market and objectives, and helps you to remain competitive and grow commercially.

 

Through a combination of individual consultations and TEAM workshops, we offer:

- Assessment of organisation innovation strengths
- Innovation and business strategy integration
- Market, technology and trend reviews
- Project prioritisation and roadmap models
- Innovation horizon time-frame planning
- Innovation objectives and needs alignment
- Innovation process frameworks
- Innovation success metrics
- Innovation coaching

 

We translate brand values into tangible, physical products people buy and use.

From concept sketch generation to production part review, we add value by understanding the needs and ambitions of the user, the capabilities and objectives of your company, the conditions and trends of your market, and the technologies that may re-frame it all.

 

Leveraging our broad experience and partner network, we offer:

- Tangible brand value translation
- Market and trend review
- Concept design generation
- Colour, material and finishes (CMF) definition
- Interaction and usability design
- Design prototypes
- Design development and refinement
- Design for manufacture
- Pre-production part review

 

A considered approach to projects is key to a successful outcome.

Whether you need interim project management to support you during organisational change, or you have a project that needs definition, planning and delivery support, we’d be happy to help.

We’ll work with you onsite, find out where the gaps are, put the right processes and tools in place and set your projects on track for the short and the long term.

 

Supporting you and your teams through stakeholder workshops and hands on delivery, we offer:

- Project definition (vision and goals)
- Project governance
- Team structure
- Cross-functional communication
- Project updates and presentations
- Project planning
- Resource and budget planning and management
- Product roadmap and backlog
- Sprint planning and retrospectives
- Vendor management